Shipping policy

All orders are processed within 24 hours after receiving your order confirmation email. You will receive another notification when your order has shipped. 


General Shipping Rates and Estimates

Shipping is currently free for the UK & US. Charges may at a flat rate if you are not from the UK or US. 

Shipping charges for your order will be calculated and displayed at checkout. 

Inventory will be stored at three locations in the UK, US & EU. International orders will be sent from the most economical location. Local carriers will then be responsible for delivering the item from the fulfillment center to you. 


Shipping option

Estimated delivery time

Price (subject to change*)


2 to 3 business days



2 to 4 business days



2 to 4 business days

Free-£36.99 (depending on location)

Other International

6 to 14 business days


*The UK, Including The Highlands & Islands

*The US, (Alaska & Hawaii included) 

*Shipping rates can be subject to change due to fulfillment center price increases, fuel surcharges, or Covid-19 surcharges implemented by carriers. 

International Shipping Duties & Taxes. 

We offer international shipping to the following countries only: The US, Australia, New Zealand Canada.

Shipping charges for your order will be calculated and displayed at checkout. 

International orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination county. BGR Training LTD is not responsible for these charges if they are applied and are your responsibility as the customer to settle. 

Local taxes and duties will not be calculated or displayed at checkout. 


How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within the delivery time stated within your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.